Find my photos (selfie search)

How the selfie search works for guests, how to take a selfie that matches, and what "Scan again" does.

2 min
Pressing Scan again, uploading a selfie, the matching animation and the found photos

How it works

  1. The guest presses Find my photos (or it opens by itself after the PIN when browsing is off).
  2. Open camera takes a live selfie inside an oval guide. Upload a selfie instead lets them pick a photo of themselves from the phone, if the photographer allowed it.
  3. The selfie is compared with every face the photographer's upload was indexed for. Matching usually takes a second or two.
  4. The guest sees Found your photos with a count, then View my photos. The My photos tab now holds their pictures.

The selfie is used to search this gallery only. See the privacy policy and biometric consent.

Taking a selfie that matches

  • Face the camera, in good light, no sunglasses or mask.
  • Keep the whole face inside the oval. Do not tilt or look away.
  • One person in the frame.
  • For an uploaded photo: a clear, recent, front-facing photo works best. Group photos and heavily filtered pictures do not.

Scan again

Press Scan again in the header (or Retake selfie & try again on the result screen) to search with a new selfie. The previous results are replaced. Useful when the first selfie was blurry, or after the photographer uploads more photos.

Why some photos are missing

  • The photo shows the guest from behind, far away or heavily covered.
  • The photographer uploaded it only after the guest scanned. Scanning again picks up new uploads.
  • Face indexing had not finished yet. Wait a minute and scan again.

More help: Selfie search finds nothing.

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